We obviously think FuelCloud is very cool, but there are lots of people and companies out there who AREN'T us who also like our fuel management system a lot. Diesel Dogs is one of those companies. We're excited to spotlight some of the progress they've made as one of our newer jobber partners!

About Diesel Dogs

Diesel Dogs is a premier fuel, lubricant, and DEF distributor serving customers across multiple industries in the Twin Cities area with a comprehensive line of fuels and fuel services. For more than 25 years, Diesel Dogs has built its reputation as a reliable and trustworthy partner, with long-term relationships and integrity serving as the cornerstones of their continued success.

The Challenge

Diesel Dogs had experience with fuel management systems but needed a new partner that could support their ambitious growth plans as they expanded into new regions. Previous systems simply hadn’t been reliable enough in the field, and the lask of support meant that Diesel Dogs was spending too much time troubleshooting FMS systems and soothing customer concerns instead of growing their business. With more customers than ever and big expansion plans ahead, Diesel Dogs needed to supply equipment that both they and their customers could depend on without question.

The Solution

FuelCloud's flexible platform proved ideal for remote monitoring and management of fuel tanks across Diesel Dogs' entire service area. The first Diesel Dog customers to try FuelCloud was blown away by the quality of FuelCloud’s software and reporting. More importantly, FuelCloud’s support team was incredibly responsive to customer issues and questions, and has continued to provide amazing support when needed - 97% of customer issues are resolved in less than 6 minutes! With reliable hardware backed by a trusted partner in place, Diesel Dogs can focus on growing their fuel business instead of repairing hardware (and customer relationships).

"FuelCloud is designed so that I can be in Minneapolis and troubleshoot a customer problem for a fleet in St. Louis, more than 500 miles away. That's huge for us, but what really sets FuelCloud apart is the support they provide. Their team understands our business and how critical reliability is to our customers—when my customers are counting on me to keep their fleets on the road, I know I can count on FuelCloud to help if anything goes wrong."
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— Paul, Diesel Dogs

For more information about Diesel Dogs, go to https://www.dieseldogsfuelservice.com/